Terms & Conditions

Cancellation Policy:

We understand that sometimes things don’t work out as you planned. We hope you understand that we try very hard to keep machines available for your intended reservation. As such we have found the following to be the best policy.

We charge a 25% non-refundable reservation fee for all reservations.

If you need to cancel your reservation within 24 hours of making the reservation we will refund your reservation.

If you need to reschedule your reservation we will do that for you if you can give us at least 72 hours before the reservation. The remainder of the rental will be charged when you arrive to pickup your rentals.  If you do not arrive at the designated time we will try and hold the vehicle for the remainder of the first pickup time half day period. If you have not made additional arrangements with us by then we will consider you not being able to attend and will make the vehicle available for rent to other customers. 

Rental Policy:

The following is our rental agreement contract and must be signed before one is able to rent a vehicle from us. All drivers must have valid drivers licenses and be over the age of 18. All passengers must also be listed and have release forms signed before the equipment can be rented for use. Minors must have signed releases from their parent or guardian.

Rental Agreement and Liability Wavier

Online Privacy Policy: 

Please review our online privacy policy here https://www.gvutv.com/privacy.